SMS Consent & Messaging Policy

Who sends these messages?

RecTech is a cloud-based venue management platform operated by CloudBridge, LLC. We send SMS messages on behalf of recreational venues (paintball fields, laser tag arenas, axe throwing venues, and other recreational businesses) that use our platform to manage their bookings and operations.

How do customers opt in?

Customers provide their phone number and consent to receive SMS messages when they:

• Make an online reservation or booking through a RecTech-powered venue
• Complete a digital waiver form that includes a phone number field
• Register for an event or party through a venue's booking page

By entering a phone number during the booking or waiver process, customers consent to receive transactional SMS messages related to their reservation. Consent is not a condition of purchase — customers may complete bookings without providing a phone number.

What messages will customers receive?

RecTech sends only transactional messages related to a customer's reservation or visit. These include:

• Reservation confirmations — confirming a booking has been received
• Waiver reminders — reminding guests to sign their liability waiver before arriving
• Appointment reminders — reminding guests of their upcoming reservation date and time
• Check-in notifications — providing check-in instructions or QR codes
• Party organizer updates — notifying event organizers of guest waiver completion status

RecTech does not send marketing, promotional, or advertising messages via SMS. All messages are directly related to a customer's existing reservation or visit.

Message frequency varies based on customer activity. Typical usage is 1–5 messages per reservation.

How to opt out

Customers can opt out of SMS messages at any time by:

• Replying STOP to any message received from RecTech
• Emailing info@rectech.cloud with the subject line "SMS Opt-Out"
• Calling (737) 777-9093

Once a customer opts out, no further SMS messages will be sent to that number. Customers may opt back in at any time by texting START or by providing their number during a future booking.

How to get help

Customers can reply HELP to any message for support information, or contact us directly:

• Email: info@rectech.cloud
• Phone: (737) 777-9093

Message and data rates

Standard message and data rates may apply depending on the customer's mobile carrier and plan. RecTech does not charge any additional fees for SMS messages.

Supported carriers

SMS messages are delivered through major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Delivery is subject to carrier network availability.

Privacy

Phone numbers collected through the RecTech platform are used solely for the transactional messaging purposes described above. We do not sell, share, or rent customer phone numbers to third parties for marketing purposes.

For complete details on how we handle personal information, see our Privacy Policy.

Last updated: March 17, 2026